As a savvy Technology Leader, you know when to leverage expert external Technology Guides

Ensure the success of your critical technology initiatives by leveraging an Aligned Technologies' Guide to help you select and implement technologies that actually deliver your desired business outcomes.

Leverage the latest technologies.
Improve Your Outcomes

We have seen the devastating consequences of clients investing in the wrong technology or choosing the wrong vendor. Due diligence is key when evaluating new technologies and vendors.

As you plan to invest in new technology and infrastructure, that’s the perfect time to work with one of Aligned Technologies’ guides and our team of expert solution engineers:

  • Leverage our solutions expertise, proprietary evaluation tools, and processes
  • Fast-track your initiatives
  • Make better technology and vendor choices
  • Select solutions aligned with your objectives
  • Deliver competitive advantage to your business

When you leverage Aligned to help you find best-fit modern technology solutions, you’ll instantly increase the capabilities and bandwidth of your team, saving time while increasing speed-to-outcome with less risk and better results.

What You’ll Gain...

  • A trusted advisor and guide
  • Objective and expert advice
  • Certified team of solution architects and engineers
  • A proven evaluation and procurement process
  • Pricing leverage
  • Access to unlimited solution and vendor options
  • Implementation support options
  • Ongoing vendor escalation support
  • A long-term partner dedicated to your success

What You’ll Eliminate...

  • Endless vendor sales calls
  • Pushy salespeople
  • Wasted time
  • Risk of costly technology solution
    and vendor selection mistakes
  • Long procurement cycles
  • Messy implementations
  • Difficulty getting the level of ongoing vendor support you need

Put today’s most powerful technology to work for you.

Why Get Aligned?

Educate

Learn what's coming and what's already possible with technology, and how the latest technologies can help you meet your goals.

Evaluate

Find and compare the technology solutions and vendors that fit best.

Enable

Get recommendations, procurement, implementation, and ongoing support for the technology solutions and vendors you select.

Powerful Capabilities.
Maximized Budget Impact

We understand the technology solution and provider landscape and will point you in the direction of the best-in-class solutions and providers at the best rates.

Objective Advice. Aligned to Your Goals

Our goals are aligned with yours. We prioritize fully understanding your goals and objectives so we can provide objective advice. Our recommendations are 100% based upon what solutions and vendors are best aligned with your goals.

The Right Tools for the Job

We leverage powerful proprietary solution evaluation, availability, and pricing tools built to fast-track the evaluation of competing technology solutions and vendors to quickly find the right-fit technology for you.

There’s Power in Our Process.

With decades of experience and having guided thousands of client technology initiatives, we’ve learned what it takes to get fast and successful results from technology projects.

Find out more about Aligned and why we’re the right partner to help guide you through your next technology initiative

Technology We Can Help You With Includes:

Unified Communications

Unified Communications

Keep reliably connected with your customers
UCaaS (Unified Communications as a Service), CCaaS (Contact Center as a Service), collaboration, and VoIP technology to keep you reliably and powerfully
connected to your customers.

Connectivity

Connectivity

Fast, Reliable and Cost-Effective connectivity
Fast, reliable, and cost-effective Internet and WAN connectivity solutions like Fiber, Broadband, SD-WAN, and SASE that connect your business to the cloud and the applications that power your enterprise.

Data Center / Cloud Infrastructure

Data Center / Cloud Infrastructure

Reliability, Scalability and Recoverability.
The superior infrastructure, connectivity, security, and resources of a custom-built data center facility or the flexibility and scalability of Public, Private or Hybrid Cloud services to meet all your enterprise production and DR infrastructure needs.

Security

Security

Protect your business. Stay Compliant.
Protect your network, devices, and data from pervasive and emergent security threats. Educate your employees and avoid a costly hack or ransomware attack. Keep your enterprise compliant with increased regulations.

Software/ Applications

Software / Applications

Consolidate billing and support
An application marketplace for all your enterprise software needs. Consolidate all your application license purchasing, billing, and support from a single Apple iTunes or Google Play store-like interface and dedicated support team.

To review our full portfolio of technology solutions

Common Concerns

Moving your office

We can make this a painless, well planned, and smooth process.

  • Avoid losing any business and prevent costly downtime during your office move.
  • Even save enough money on your new office phone and internet services to pay for brand new phone and computer equipment.
  • Avoid losing any business and prevent costly downtime during your office move.
  • Even save enough money on your new office phone and internet services to pay for brand new phone and computer equipment.

Conferencing options

Affordable Audio, Web, and Video Conferencing.

    • With more business being conducted by a distributed workforce, conferencing services are now a critical part of most businesses’ communication services.
    • Enterprise web and video conferencing capabilities are now available within Small Business budgets allowing dramatically reduced travel expenses and time wasted traveling.
    • With the improved compatibility and usability of web and video conferencing products, these services allow dramatically improved collaboration with remote colleagues, vendors, and clients.
    • Aligned Technologies understands the pros and cons of the leading Conferencing Products and we guarantee you the best pricing no matter which equipment and service you select.

More Bandwidth

High-Speed Internet Connectivity is now a must.

    • If you are still using a T1 for your primary internet connectivity then you are operating at what now amounts to “Dial-Up” internet speed and paying over the odds for the privilege.
    • With more businesses leveraging Cloud-based services for everything from their email to their file storage and file sharing having a secondary internet connection is now becoming crucial.
    • Aligned Technologies is an independent telecom broker and we have tools what instantly identify the availability and pricing of the different internet connectivity options for our business clients.
    • When looking for a super reliable fiber connection, a less reliable but cheap cable or asymmetric ethernet connection, or perhaps something in between, we guarantee you the very best pricing.
Expiring telecom contracts

Present An Opportunity For Savings & Upgrades.

  • Do you have a phone, internet or data network contract expiring in the next 12 months?
  • With new providers and services becoming available your contract expirations present the perfect opportunity to shop around for better pricing and better upgraded services.
  • If you have an expiring contract make sure not to get caught with undiscounted “rack pricing” or by an annoying “auto-renew” clause from your current service provider.
  • Aligned Technologies helps businesses find more competitively priced telecom services every day. We typically save clients between 20% and 40% while also negotiating service upgrades.
Business continuity

Avoiding “The End Of Days” For Your Business.

  • 80% of businesses affected by a major incident either never re-open their doors or close their doors permanently within 18 months of the incident. (Source, Axa)
  • Aligned Technologies has DR products and services allowing businesses to sleep at night understanding their data is secure and recoverable.
  • Do you have a DR Plan and the Business Continuity infrastructure established to allow you to not only recover from a disaster but also keep on doing business during the recovery process?
  • Our Business Continuity products and services allow a business to continue to work “Business As Usual” while recovering from a disaster scenario.

Is your office workforce able to work from anywhere or are they still having to come into the office?

    • Gone are the days when just the sales people required mobility, this is now the “new norm”.
    • Have you fully transitioned to the cloud to enable this flexibility for your employees, or is this still work in progress and are you still jumping through hoops to enable this?
    • Offering Work From Home or Flex/Hybrid Working arrangements is helping businesses not only keep their best employees but also find new employees in a very competitive hiring market.
    • We help businesses move to a cloud-based infrastructure to provide increased reliability, redundancy, security, scalability and at the same time enable flexible working arrangements for their workforces.

Is Applications Licensing something you feel you have visibility to and under control?

    • Do you have your license contracts at the tip of your fingertips or easy to access to confirm license types, quantities and contract end dates?
    • Are you sourcing your applications from different vendors and being billed for them separately by those vendors?
    • Are you getting quality (if any) support for your applications from those vendors, and if you are, do you have to pay extra for that support?
    • We help businesses get their applications licensing under control and under a single vendor who actually includes free support for all the applications ordered through them. This vendor provides them an intuitive applications marketplace, similar to your Apple App store or Google Play store, from which to order and manage your licenses.

How are you overcoming the traditional pain points of most contact centers and transforming the contact center experience for your customers and agents?

    • Have you enabled remote working to help overcome agent attrition?
    • Have you enabled omni-channel support for your customers?
    • Are you handling greater interaction volumes by using BOTs and providing agents more data to enable one-call resolution?
    • Are you enriching customer interactions with data, AI and video?
    • We help business select CCaaS solutions to transform their Customer and Employee Experience (CX and EX) and generate incredible relationships and CSAT.
    • Does moving to the cloud offer scalability for your business?
    • Aligned Technologies helps identify the best cloud providers.
    • Are you evaluating the availability and reliability of moving your business to the cloud?
    • We help businesses transition smoothly and cost-effectively to the cloud.

How are you keeping up with increased security threats and changing compliance requirements?

    • Have you enabled remote working to help overcome agent attrition?
    • What are mandatory compliance requirements for your industry?
    • What certifications do you have today and what is the next certification you are going to need for your business?
    • Do you have an in-house Compliance Officer?
    • Do you actively track the compliance of your vendors?
    • Have you implemented GDPR?
    • We help business identify compliance solutions and providers to keep them ahead of their compliance needs.

Are you able to track what each employee is spending their time on each day and their resulting productivity versus that of their peers?

    • Has this become increasingly harder as more of your employees work remotely?
    • Have you been able to identify the activities and activity volumes that are driving the results of your top performers?
    • Are you using any tools to gather feedback and best practices from your employees?
    • We help businesses with solutions that drive employee engagement, productivity and business results.
Reduce spending

Effortlessly save 20% – 40% on your phone & internet service.

  • If telecom pricing is falling why are your telecom costs increasing?
  • Modern voice, internet, data and cloud services are cheaper and their associated surcharges less.
  • The 20% – 40% savings that Aligned Technologies typically generates on these services goes directly to your bottom line, or alternatively, they can be used to pay for any needed equipment upgrades.
  • In addition to generating savings, modern telecom solutions provide flexibility, scalability, increased capabilities and productivity.
New phone system

What Phone or Unified Communications (UCaaS) solution makes sense for your business?

    • Are you familiar with the “Pros & Cons” of more traditional premise-based versus more more modern cloud-based UCaaS solutions?
    • Do you understand the additional features offered by modern UCaaS solutions and how they can drive greater productivity for your business?
    • Do you need a Contact Center (CCaaS) solution for your business in order to handle your more sophisticated mutlichannel support needs?
    • We provide businesses with a free independent analysis of their UCaaS and CCaaS solution options and we guarantee the best pricing for those solutions from the nation’s leading providers and vendors

Recurring outages

A Back-up Internet Connection Is Now Essential.

  • Businesses can no longer afford to be without internet connectivity especially if they are relying on web or cloud-based services for email, voice, file storage, file sharing, etc.
  • Aligned Technologies helps businesses find inexpensive secondary connectivity to ensure their employees never have to run to Starbucks to get connected.
  • Reliable internet connectivity is now as basic and essential a requirement as the requirement for power, so don’t risk your business for the sake of an inexpensive secondary connection.
  • We guarantee the best connectivity pricing no matter if you are looking for just a backup DSL or Cable connection or a secondary T1, Ethernet or Fiber connection.
Moving to the cloud

Avoid Expensive Infrastructure Purchases.

    • Does moving to the cloud offer scalability for your business?
    • Aligned Technologies helps identify the best cloud providers.
    • Are you evaluating the availability and reliability of moving your business to the cloud?
    • We help businesses transition smoothly and cost-effectively to the cloud.

Have you had a recent third party Security Assessment?

Yesterday’s Security Reality
    • Will we be hacked?
    • Only the big guys get hacked
Today’s Security Reality
    • When will we be hacked?
    • We all know someone who has been hacked.
    • No business is too small to be hacked, and while bigger businesses have more to lose, smaller businesses tend to have taken less proactive measures and are easier to hack.
Internal security resources are expensive and hard to hold on to. We help our business clients sleep better at night by identifying and then proactively managing their cybersecurity risk with solutions from the industry’s leading third party security providers.

Is your IT team overrun with basic Help Desk Support requests?

  • Are password resets and other basic Help Desk Support requests taking up too much of their time?
  • Isn’t their time better spent on more critical initiatives for the business?
  • Do you find it hard to find and keep good staff to fill those lower level IT roles?
  • We have a number of Partners with deep Help Desk benches who can offload that heavy lifting from your IT team and they can even provide supplemental 7 x 24 Help Desk support if you are not providing that
Secure network

Evaluating your WAN options.

  • Are your old ATM/Frame relay/Point-to-Point/VPN networks expensive and hard to manage?
  • Are your locations geographically dispersed or do you have more than two locations you wish to network?
  • Modern MPLS and VPLS networks are typically more cost-effective, provide you greater control and are fully managed.
  • Let Aligned Technologies help you determine what networking service best meets your needs and find you a quality WAN service provider.
Data center

Finding A Robust And Secure Home For Your IT Infrastructure.

  • Have you come to the realization that the least resilient aspect of your company’s infrastructure is your office infrastructure itself?
  • Is your IT infrastructure even physically secure? Is access limited by multiple levels of access control or can anyone just walk into your server room?
  • Do you have back-up power, HVAC and internet connectivity and do you have technicians onsite 24 x 7 x 365 who can quickly replace the odd faulty card, troubleshoot or run an upgrade?
  • Aligned Technologies helps businesses find Data Center and Colocation providers whose facilities match their compliance needs (HIPAA etc) and we guarantee the most competitive pricing.
Low latency

When speed is a requirement and not a “nice-to-have”

  • Does the speed of your data transfer directly impact your bottom-line or significantly impact your productivity?
  • Aligned Technologies helps traders identify the lowest latency providers and routes for connection to the major exchanges.
  • Are you trading or remotely accessing a database or fileshare?
  • We help businesses with latency sensitive applications find cost-effective low latency networking solutions.

Aligned Pathfinder

Aligned's Pathfinder puts the universe of technology right at your fingertips to fast track your technology solutions research. Tools developed from decades of our guides, architects and engineers research from helping thousands of clients with the latest technologies. Watch this one minute video to get a glimpse of the power of Pathfinder.

What Our Clients Are Saying

Take your first step to ensuring your technology initiatives deliver your desired business outcomes with your free, customized Technology Transformation Plan