IT Helpdesk Support

Is your IT team overrun with basic Help Desk Support requests?

Find out with a free vendor agnostic analysis of your options.

The Problem You Are Facing

Is your IT team overrun with basic Help Desk Support requests?

Are password resets and other basic Help Desk Support requests taking up too much of their time?
Isn’t their time better spent on more critical initiatives for the business?
Do you find it hard to find and keep good staff to fill those lower level IT roles?
We have a number of Partners with deep Help Desk benches who can offload that heavy lifting from your IT team and they can even provide supplemental 7 x 24 Help Desk support if you are not providing that

Achieving Your Vision

We help you select and implement the right IT Helpdesk Support solutions to achieve your vision. Our goal is simple: to make sure your technology capabilities aligns with your business goals and remains within your technology budget.

Leverage our Tools and Expertise

Our proprietary tools and deep solutions expertise help you fast track your IT Helpdesk Support technology evaluations and improve your technology decision-making.

Stay on Top of Changing Technologies

Our guides are experts in ensuring your IT Helpdesk Support technology is properly aligned with your business goals and your business stays on top of the changing technologies and ahead of your competition.

Get the Most
Competitive Pricing

Our sourcing expertise makes sure you get the most competitive pricing for your new or existing IT Helpdesk Support technology and our implementation expertise smoothens your implementation experience.

Guaranteeing Success

When you choose to work with an Aligned Technologies guide you take advantage of our proven “Technology Transformation Plan” (TTP). This is a simple 3 step plan for YOUR SUCCESS.

Confirm Goals

Confirm your technology initiatives and business goals and ensure they are properly aligned.

Evaluate Solutions

Leverage our tools and engineering experts to evaluate, shortlist, conduct demos, and make solution and provider recommendations.

Select, Implement
and Transform!

Become the company your competitors fear.

Let’s get started!

Aligned Pathfinder

Aligned's Pathfinder puts the universe of technology right at your fingertips to fast track your technology solutions research. Tools developed from decades of our guides, architects and engineers research from helping thousands of clients with the latest technologies. Watch this one minute video to get a glimpse of the power of Pathfinder.

Solution Demo

Identifying Lit Buildings and Connectivity Options

Internet access is now a must have for every business at even their most remote locations, so while most metro locations can count on multiple internet service options available in “Lit Buildings” there are certain areas and buildings that are problematic when it comes to sourcing a high speed internet connection.